FREE SHIPPING & RETURN
Free shipping on all orders
Customers can return their order within 10 days after an order has been delivered.
Shipment will be delivered with in 2-7 working days.
If you have received a defective product, send us images at firstname.lastname@example.org and we will get back to you. Once confirmed by the Customer Experience Team the refund will be provided.
Gift cards/vouchers are non-refundable.
How does the Return process work?
You can only apply for a Return from your Campus Sutra account. Login to your account and go the ‘Return/Exchange’ section. Enter your order details and proceed with the next steps.
What is the refund policy for returns of orders placed during a sale?
If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.
How do I Cancel/Edit my order?
Orders that have not been shipped can be cancelled/edited by going in to "MY ORDER" section or by calling our Customer Care Number (9900008413).
What are the terms and conditions for refund?
Refunds for Prepaid orders would directly be initiated to source account and COD order will be refunded based on the account details/UPI you provide.
Cancellations - If the order is cancelled before shipped, the refund will be done within 7-10 business days. If a cancellation is required after the product is shipped, we will provide a refund upon request, after the package reaches back to us.
Wrong/ Missing products - We can either ship out the product(s) or a refund as per your convenience.